Terms & Conditions

Welcome to Veenora. By accessing or using our website and purchasing our products, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before using our website.

1. General

These Terms & Conditions govern your use of the Veenora website and services. By using this website, you accept these terms in full.

Veenora reserves the right to update, modify, or change these terms at any time without prior notice.

2. Products & Information

We strive to provide accurate product descriptions, pricing, and images. However:

  • Product images are for representation purposes only

  • Actual product color, texture, or finish may slightly vary

  • Product availability is subject to stock availability

  • We reserve the right to discontinue products without notice

All products sold are intended for personal use only and not for resale unless explicitly permitted.

3. Pricing & Payments

  • All prices listed are in INR (₹)

  • Prices are subject to change without prior notice

  • Payments must be completed through approved payment methods available on the website

  • Veenora reserves the right to refuse or cancel any order in case of pricing errors, suspected fraud, or payment issues

4. Shipping & Delivery

  • Delivery timelines are estimated and may vary depending on location and logistics conditions

  • Delays caused by courier partners, weather conditions, natural events, or unforeseen circumstances are beyond our control

  • Customers are responsible for providing accurate shipping information

  • Incorrect addresses may result in delayed or failed deliveries

5. Return & Refund Policy

Returns and refunds are governed by our Refund & Return Policy.

Products returned must be unused, in original condition, and with original packaging unless otherwise stated in the policy.

Veenora reserves the right to reject returns that do not meet the return eligibility criteria.

6. User Responsibilities

By using this website, you agree:

  • Not to misuse the website or attempt unauthorized access

  • Not to use false information while placing orders

  • Not to engage in fraudulent or unlawful activities

Any misuse may result in suspension of access and legal action if necessary.

7. Intellectual Property

All content on this website including:

  • Logos

  • Brand name

  • Images

  • Product designs

  • Graphics

  • Website content and design

are the property of Veenora and may not be copied, reproduced, or used without written permission.

8. Limitation of Liability

Veenora shall not be held liable for:

  • Any indirect or incidental damages

  • Delays in delivery

  • Product misuse or improper handling

  • Temporary website unavailability

Customers are advised to review product details carefully before purchase and use.

9. Privacy

Your personal information is handled according to our Privacy Policy. By using our website, you consent to the collection and use of information as described there.

10. Governing Law

These Terms & Conditions shall be governed by and interpreted under the laws of India.

Any disputes arising shall be subject to the jurisdiction of the courts in Pune, Maharashtra.

11. Contact Information

For any questions regarding these Terms & Conditions, please contact:

Contact Email Address: veenoraofficial@gmail.com
Mobile/Whatsapp Number: 7600968931

 

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