{"id":10,"date":"2026-05-17T15:56:36","date_gmt":"2026-05-17T15:56:36","guid":{"rendered":"https:\/\/www.veenora.in\/?page_id=10"},"modified":"2026-05-21T20:57:06","modified_gmt":"2026-05-21T20:57:06","slug":"refund_returns","status":"publish","type":"page","link":"https:\/\/www.veenora.in\/?page_id=10","title":{"rendered":"Refund and Returns Policy"},"content":{"rendered":"\t\t
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At Veenora, we are committed to delivering premium-quality bags and accessories to our customers. If you are not fully satisfied with your purchase, please review our Refund & Return Policy below.<\/p>\n

1. Returns<\/strong><\/p>\n

We only accept returns in the following cases:<\/p>\n

    \n
  • \n

    Product received is damaged<\/p>\n<\/li>\n

  • \n

    Wrong product delivered<\/p>\n<\/li>\n

  • \n

    Package received in tampered condition<\/p>\n<\/li>\n

  • \n

    Product has a manufacturing defect<\/p>\n<\/li>\n

  • \n

    Product missing from the order<\/p>\n<\/li>\n<\/ul>\n

    To be eligible for a return:<\/p>\n

      \n
    • \n

      The issue must be reported within 48 hours of delivery<\/p>\n<\/li>\n

    • \n

      Clear photos\/videos of the product and packaging must be shared<\/p>\n<\/li>\n

    • \n

      Product should remain unused and in original packaging with tags intact<\/p>\n<\/li>\n<\/ul>\n

      2. Non-Returnable Items<\/strong><\/p>\n

      The following items are not eligible for return or exchange:<\/p>\n

        \n
      • \n

        Used or damaged products after delivery<\/p>\n<\/li>\n

      • \n

        Products returned without original packaging or tags<\/p>\n<\/li>\n

      • \n

        Orders returned due to incorrect address provided by the customer<\/p>\n<\/li>\n

      • \n

        Change of mind after purchase<\/p>\n<\/li>\n

      • \n

        Minor variations in color or texture due to photography or screen settings<\/p>\n<\/li>\n<\/ul>\n

        3. Refunds<\/strong><\/p>\n

        Once your complaint is verified and approved, refunds will be processed within 5\u20137 business days.<\/p>\n

        Refunds may be issued through:<\/p>\n

          \n
        • \n

          Original payment method<\/p>\n<\/li>\n

        • \n

          Bank transfer<\/p>\n<\/li>\n

        • \n

          Store credit (if applicable)<\/p>\n<\/li>\n<\/ul>\n

          4. Cancellation Policy<\/strong><\/p>\n

          Orders can only be cancelled before they are processed or shipped.<\/p>\n

          Once an order has been dispatched, cancellation requests cannot be accepted.<\/p>\n

          5. Damaged or Incorrect Orders<\/strong><\/p>\n

          If you receive a damaged, defective, or incorrect item, please contact us immediately with:<\/p>\n

            \n
          • \n

            Order ID<\/p>\n<\/li>\n

          • \n

            Photos\/videos of the product<\/p>\n<\/li>\n

          • \n

            Description of the issue<\/p>\n<\/li>\n<\/ul>\n

            Our support team will review the request and provide a suitable resolution.<\/p>\n

            6. Contact Us<\/strong><\/p>\n

            For any refund, return, or order-related queries, please contact:<\/p>\n

            Contact Email Address: veenoraofficial@gmail.com
            Mobile\/Whatsapp Number: 7600968931<\/p>\n

            \u00a0<\/p>\n

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            At Veenora, we are committed to delivering premium-quality bags and accessories to our customers. If you are not fully satisfied […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-10","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.veenora.in\/index.php?rest_route=\/wp\/v2\/pages\/10","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.veenora.in\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.veenora.in\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.veenora.in\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.veenora.in\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=10"}],"version-history":[{"count":5,"href":"https:\/\/www.veenora.in\/index.php?rest_route=\/wp\/v2\/pages\/10\/revisions"}],"predecessor-version":[{"id":1195,"href":"https:\/\/www.veenora.in\/index.php?rest_route=\/wp\/v2\/pages\/10\/revisions\/1195"}],"wp:attachment":[{"href":"https:\/\/www.veenora.in\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=10"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}